Includes pertinent member information such as benefit schedules, network information and details on how to use resources such as member portals. The member's personalized ID cards are included with the guide, which have traditionally been mailed separately.
Member guide content is fully compiled on-demand according to plan design. Personalize for each member or group, engaging members in their health plans and increasing member satisfaction.
E-delivery capabilities allow you to make the detailed information necessary for membership accessible through the member portal.