Member Guides

Clarity has a comprehensive solution to produce Member Guides for health plans that create efficiencies for organizing and personalizing materials.

Comprehensive:

Includes pertinent member information such as benefit schedules, network information and details on how to use resources such as member portals. The members's personalized ID cards are included with the guide, which have traditionally been mailed separately.

Customizable:

Member guide content is fully compiled on-demand according to plan design. Personalize for each member or group, engaging members in their health plans and increasing member satisfaction.

Accessible:

E-delivery capabilities allow you to make the detailed information necessary for membership accessible through the member portal.

Product Highlights

  • Flexibility for personalization increasing member satisfaction.
  • Simplified, streamlined content.
  • Ability to compact information in a smaller kit.
  • Guides members online to your member portal, retail experience and mobile channels.
  • Sends the ID cards with valuable member guide information on how to use your plan resources.
  • Mails at a pre-sort rate.
  • Dynamic "stickering" or "labeling" of coordinating ID cards to enhance member engagement.

Benefits

Let us show you how to guide your members every step of the way.

Organize Customize Deliver®