• Sean Rotermund
    Founder, President & CEO
  • Stephen Mongelli
    Chief Growth Officer
  • Brian Higgins
    Chief Architect
  • Dan Schlaff
    COO / Compliance &
    Security Officer
  • Glenn Morin
    Chief Product Officer
  • Loretta Keane
    Chief Financial Officer
  • Kathy Dolan
    Director, Project
    Management Office
  • Rose Levy
    Director, Client Service
  • Christopher Hickey
    Director, Client Relations
  • Patricia Pensa
    Director, Finance
  • Denise Duchesney
    Director, Quality Assurance
  • Amy Dickman
    Director, Human Resources
  • Larissa Lacman
    Legal Counsel
  • Matthew Zanni
    Director, Software
    Engineering

Biography

Sean is the founder of Clarity, and has piloted the company’s emergence from a startup to a market leader in the healthcare communications space within five years, earning a rank in Inc. Magazine's annual Inc. 5000 list of fastest-growing private companies in the country for three consecutive years. In its short life, the company has also seen explosive year over year growth in revenue, client base and staffing.

Sean relies on nearly 20 years of healthcare experience to drive Clarity's rapid growth while maintaining the core values upon which the company was founded. Those core values, centered on a passion to exceed customer expectations all the time, have resulted in tremendous loyalty and referral growth. While focusing on the business, he never loses sight of Clarity’s social responsibility. Clarity for Charity, developed to help the company assist organizations along the Connecticut shoreline, has supported dozens of causes since its inception in 2011.

On a day-to-day basis, Sean is responsible for directing business development efforts through management of the executive team including sales, marketing, operations, client relations and information technology. His success in new business generation is grounded in his past experiences in marketing and in strategic, new product, and technology applications development. Sean’s passion and expertise will continue to power Clarity's growth.

Sean's talents include the ability to identify the unique needs of organizations. His recognition of the distinct needs of both regional and national clients allows the company to serve both groups equally well. Clarity's ability to create client responsive applications is a result of Sean's dedication to providing the best possible client experience. He has helped build Clarity’s outstanding reputation by managing those relationships with care and professionalism, streamlining new client implementations and launching technology initiatives to support the dynamic needs of the industry.

Sean holds a Bachelor of Sciences from Bentley University.


Biography

Steve joined Clarity in January of 2008 after a decade inside the national healthcare and insurance business marketplace. His success with new product development and marketing strategies for membership enrollment and retention have been instrumental in bringing Clarity to the industry-leading position it holds today. His impact on the company is best measured by our phenomenal sales growth and positive retention rates.

Steve spearheads numerous initiatives: developing successful print-on-demand programs, streamlining marketing communications, developing modern, cost-effective solutions to replace inefficient legacy documentation methods, and ultimately, creating an enhanced member experience. He skillfully manages the teams responsible for sales, marketing, and relationship management by applying his extensive marketing and operations background.

Steve holds a Bachelor of Arts from the University of Richmond.

Biography

Brian joined Clarity in November of 2007. Under Brian's direction, the Clarity application platform was designed from the bottom up to be easily maintainable, configurable and scalable. For two decades, Brian has demonstrated success in assembling and motivating talented technical teams, employing advanced technologies, and creating extremely successful application platforms.

At Clarity, Brian manages a team responsible for design, development and maintenance of information systems including system architecture, client facing applications, web development, and database management. Prior to Clarity, Brian held high-level positions in the print-on-demand solution and insurance marketplaces. Brian has also worked as a systems architect and provided technical direction to large teams on the appropriate use of advanced technologies such as object-oriented programming, web development, artificial intelligence, and machine learning.

While employed by Aetna, Brian designed, coded and led the team that created MedQuery™. MedQuery™ was Aetna's flagship application that used expert systems technology to optimize medical utilization. MedQuery™ was awarded a patent (5,517,405) in 1996 and Brian was listed as an inventor.

Brian holds a Bachelor of Sciences from Southern Connecticut State University.


Biography

Dan joined the Clarity team in November 2011 with over two decades of proven leadership experience. His strengths and experience are instrumental in keeping Clarity relevant and a leader in the marketplace.

As chief operating officer (COO), Dan provides direction and guidance on strategy, decision-making and goal attainment for finance, project management, client service and human resources. His collaborative approach, one of the tenants of Clarity's culture, consistently optimizes business objectives and refines goals to promote client centric efficiencies. Dan’s core strength in team building and designing scalable, long term business strategies have proven to increase client care during periods of consistent growth.

Dan previously served as COO at Ventus Networks, a technology company providing intelligent infrastructure and secure financial frameworks to the telecommunications and financial sectors. Dan also served in the US Navy, retiring as Assistant Chief of Staff, Submarine Logistics, Northeast.

Dan is a graduate of the New School University, with a BS in Human Resource Management. He is also trained in Lean Six Sigma and holds an executive certification in Project Management.

Biography

Glenn joined us in 2014 as the chief product officer. He is an experienced business professional with success in designing, deploying and managing customer-facing, secure, high-speed transaction processing systems in the financial services, government gaming, and healthcare sectors.

He joins Clarity from Tunstall Americas where he was the CIO with responsibilities for software development, infrastructure/network engineering, and product management providing healthcare solutions to promote independent living technologies and 24/7 healthcare communication services to connect individuals with family and their care teams to promote better health.

Prior to Tunstall, Glenn was the managing director of retail management for Blue Cross Blue Shield Rhode Island where he was responsible for transforming the organization’s sales and servicing processes in the retail delivery space for consumer segments in preparation of the Affordable Care Act.

He also was the vice president of systems integration at GTECH, S.p.A, responsible for systems engineering and the project management office of a worldwide implementation team of engineers and project managers designing and installing lottery and gaming systems around the world. Glenn spent a large portion of his career in executive leadership in the retail banking industry designing, building and managing ATM, debit and online banking/bill payment solutions.

Glenn earned his MBA from the University of Rhode Island where he also earned his BS in Management Information Systems.

Biography

Loretta joined Clarity in 2014 with more than two decades of senior financial leadership and strategic growth experience at web and mobile technology enabled companies. She has led several high performing finance teams in private equity and venture capital environments, has co-led numerous mergers and acquisitions transactions, and several successful shareholder liquidity events.

Most recently, Keane was CFO of Myelin Health. Before that she was CFO of Healthrageous, a venture capital-backed, SaaS-based entrepreneurial digital health and wellness company. Previously, she was CFO of private equity-backed Decision Resources Group, a leading provider of data-driven, hosted subscription information services with offices on three continents and an international client base that includes bio-pharma, managed care and med tech companies.

Loretta earned her CPA at PriceWaterhouse Coopers in the firm’s Boston office, and enjoyed a two-year tour of duty as a senior manager in PwC’s London office. She earned her Masters from Bentley University and her BSBA with a concentration in accounting, from Suffolk University.

Biography

Kathy joined the Clarity team in July 2011 bringing her experience in digital publishing and enterprise content management from The McGraw-Hill Companies. Her efforts for those companies resulted in more efficient content creation methods, work-flow processes, and product development and delivery opportunities.

As director of our project management office, Kathy leads a team of business analysts, quality assurance specialists and is responsible for the implementation efforts surrounding those roles. Additionally, she is responsible for governance, performance and schedule management, and the intracommunications of the business unit initiatives.

Kathy is a graduate of Columbia University – School of Engineering and Applied Science where she earned a BS in Engineering and Management Systems. She is also a graduate of Providence College and holds a BS in Engineering and Physics Systems.

Biography

Rose has been a valued member of the Clarity team since 2009. Her excellence in client service and implementation earned her promotion to director, client service in March 2011. Rose's organizational and communication methods, product knowledge, and ability to cross-manage enable her to be the liaison between the business analysts, implementation activities and the Client Experience Team.

In her capacity as director, Rose leads a team of highly committed client experience specialists who strategically manage all client accounts. In this role, she strives to build trust and successful long term partnerships with our clients.

Biography

Chris joined Clarity in 2010, bringing nearly three decades of experience in the healthcare industry, including the past decade specifically devoted to healthcare membership communications.

As director of client relations, Chris is dedicated to providing and maintaining the excellence in products and service that Clarity clients have come to expect. Chris manages a team of account executives whose sole purpose is servicing and assisting healthcare clients in realizing improved communications and touch points for their membership. Chris’ team of account executives closely collaborate with both the clients and the Clarity service teams to ensure excellence in all facets of the Clarity product offerings.

Prior to joining Clarity, Chris held various individual contributor and leadership roles within Aetna’s Technology organization until retiring in 2006. Upon leaving Aetna, Chris joined Printing for Systems (PSI) to focus solely on healthcare member communications. While at PSI Chris held various program and technical positions, including most recently the director of technology.

Biography

Patricia joined the Clarity team in January 2012. The diversity of her previous roles in both public and private accounting makes her a leading expert in her field and serves as a potent asset to Clarity. Patricia’s prior experience includes the position of assistant controller with a real estate investment firm managing the accounting and auditing for a portfolio of assets, and as assistant controller to a retail gasoline and distribution company.

As the director of finance, Patricia provides financial leadership to Clarity and is responsible for the financial reporting and analysis, internal controls, budgeting, forecasting and auditing requirements.

Patricia has a Bachelor of Sciences Degree in Accounting from Central Connecticut State University.

Biography

Denise joined the Clarity team in 2013 with a wide array of experience in quality assurance and testing for both technological and industrial applications. Her past work in the aerospace, pharmaceutical, pulp and paper, entertainment, and fiber optics industries has included over a half dozen full implementations of quality programs from ISO to ITIL.

As director of quality assurance, Denise leads quality assurance, process improvement, and the testing department. Additionally she is responsible for overseeing test systems, test automation, and transition management.

Denise attended Quinabaug Valley Community College, New England Technical Institute, and Clemson University and holds certifications and degrees in Electronic Engineering, Physics, Vibration Analysis, Lead Assessor I.S.O. 9000, Training and SOP Development, and ITIL Foundations.


Biography

Amy joined the Clarity team in January 2014 with a focus on enhancing the human resources foundation within the company. Prior to her arrival, she was the director of human resources for the Town of Madison where she spent three years responsible for recruitment, on-boarding, benefits, employee relations, compensation, classifications, and she negotiated five union contracts.

As director of human resources, Amy leads a team supporting the Clarity employees with payroll, benefits, technical writing, training, and administrative support. Additionally, she is responsible for Clarity’s community outreach division: Clarity for Charity.

Amy is a graduate of Western Michigan University and holds a BS in Social Psychology. She has spent over 20 years in human resources; the majority of her career has been in the healthcare field.

Biography

Larissa Lacman joined Clarity in 2014 with over a decade of legal and business experience in both the public and private sectors. Larissa manages Clarity’s legal and compliance departments, providing strategic legal and business advice to Clarity’s business units in the areas of contracting, healthcare compliance, risk management, privacy, HIPAA, technology and employment. She is also responsible for Clarity’s internal and external healthcare compliance auditing.

Larissa came to Clarity from a Fortune 50 global company where she negotiated multimillion dollar international technology contracts and was responsible for managing international trade compliance for the regions of Asia Pacific, Europe and Canada.

Larissa earned her BS in Business Administration from Western Connecticut State University, along with her JD, MS in Organizational Leadership and Healthcare Compliance Certificate from Quinnipiac University. Larissa is also nationally accredited as a Certified Healthcare Compliance Professional (CHC).

Biography

Matthew joined the Clarity team in March of 2015 with over 22 years of experience in software engineering. Prior to his time with Clarity, he led several teams in building enterprise class software built to service the telecommunication, finance, medical and international freight shipping industries. As the director of software engineering at Clarity, he provides vision and leadership for the development and implementation of information technology initiatives, which support business operations in order to improve cost effectiveness, service quality, and business development.

Prior to joining Clarity, Matthew worked at Carousel Industries for five years as the director of software engineering to provide mission critical software to service Carousel’s customer base. He worked to establish process driven development of emerging teams which laid the groundwork for scale-able, reliable software that aligned with industry best practices and compliance. Matthew also served as a Sergeant in the US Army, Intelligence.

  • Sean Rotermund
    Founder, President & CEO
  • Stephen Mongelli
    Chief Growth Officer
  • Russ Pyle
    Partner, North Bridge Growth Equity
  • Roshen Menon
    General Partner, North Bridge Growth Equity
  • Christopher Butler
    Healthcare Executive
  • Brad Waugh
    CEO, Modular Thermal Technologies
  • John Wider
    Healthcare Executive

Biography

Sean is the founder of Clarity, and has piloted the company’s emergence from a startup to a market leader in the healthcare communications space within five years, earning a rank in Inc. Magazine's annual Inc. 5000 list of fastest-growing private companies in the country for three consecutive years. In its short life, the company has also seen explosive year over year growth in revenue, client base and staffing.

Sean relies on nearly 20 years of healthcare experience to drive Clarity's rapid growth while maintaining the core values upon which the company was founded. Those core values, centered on a passion to exceed customer expectations all the time, have resulted in tremendous loyalty and referral growth. While focusing on the business, he never loses sight of Clarity’s social responsibility. Clarity for Charity, developed to help the company assist organizations along the Connecticut shoreline, has supported dozens of causes since its inception in 2011.

On a day-to-day basis, Sean is responsible for directing business development efforts through management of the executive team including sales, marketing, operations, client relations and information technology. His success in new business generation is grounded in his past experiences in marketing and in strategic, new product, and technology applications development. Sean’s passion and expertise will continue to power Clarity's growth.

Sean's talents include the ability to identify the unique needs of organizations. His recognition of the distinct needs of both regional and national clients allows the company to serve both groups equally well. Clarity's ability to create client responsive applications is a result of Sean's dedication to providing the best possible client experience. He has helped build Clarity’s outstanding reputation by managing those relationships with care and professionalism, streamlining new client implementations and launching technology initiatives to support the dynamic needs of the industry.

Sean holds a Bachelor of Sciences from Bentley University.

Biography

Steve joined Clarity in January of 2008 after a decade inside the national healthcare and insurance business marketplace. His success with new product development and marketing strategies for membership enrollment and retention have been instrumental in bringing Clarity to the industry-leading position it holds today. His impact on the company is best measured by our phenomenal sales growth and positive retention rates.

Steve spearheads numerous initiatives: developing successful print-on-demand programs, streamlining marketing communications, developing modern, cost-effective solutions to replace inefficient legacy documentation methods, and ultimately, creating an enhanced member experience. He skillfully manages the teams responsible for sales, marketing, and relationship management by applying his extensive marketing and operations background.

Steve holds a Bachelor of Arts from the University of Richmond.

Biography

Russ is a partner at North Bridge Growth Equity. His areas of focus include technology enabled services, communications and software companies. Russ partners with passionate entrepreneurs who are proud of their success but who see the opportunity to create category-defining businesses. He works closely with his portfolio companies as they add to their board and team, evaluate acquisitions, and create long term strategic plans.

Russ joined North Bridge Growth Equity in the spring of 2007. Prior to North Bridge, he was a partner at M/C Venture Partners, where he invested in technology and communications companies. Before M/C, he worked at private equity firm, TA Associates, as an associate in the technology group and at Alex. Brown & Sons as an investment banking analyst.

Russ has a MBA from Harvard Business School and an AB from Princeton University.

Biography

Roshen joined North Bridge Growth Equity in 2007. Roshen has been making growth equity investments for over 10 years and focuses on the e-commerce, financial technology, healthcare technology and software sectors. He is actively involved with North Bridge's investments in Clarity Software Systems, Dyn, Seniorlink, SmartPak and Valence Health.

Before joining North Bridge, Roshen was with Summit Partners, a $15 billion private equity firm where he was involved in growth equity investments and management-led buyouts. Previously, he was a corporate strategy consultant at Deloitte Consulting advising domestic and international healthcare and technology corporate clients on mergers and acquisitions, growth strategy, operations and new product development. He started his career as an investment banker in the Financial Institutions Group at FleetBoston Financial.

Roshen has an AB in Psychology and Asian Studies from Bowdoin College, where he was a Sarah and James Bowdoin Scholar.


Biography

In addition to serving on the Clarity board of directors, Chris also serves on the board of the Independence Blue Cross (IBC), Corporate Call Center and is vice chairman of the Devereux Foundation. He also serves as an advisor to several companies including Health Advocate, Long River Ventures and Medint.

Chris served as chairman of the board of NaviNet until the company was acquired by a private equity firm partnering with a group of health plans in 2012. NaviNet is a health information technology company that connects hospitals and physicians throughout the country with many of the nation's health insurance carriers. He also served on the board of Healthrageous until that company was sold to an insurance carrier in 2013.

Chris formerly served as chief operating officer and executive vice president at Independence Blue Cross (IBC), one of the largest health insurance carriers in the nation with over seven million members. As COO, he was responsible for leading IBC's sales and marketing, contracting and provider networks, medical management, operations, information technology, and government programs. He also served as chairman of IBC's pharmacy, worker's compensation and third-party administrator subsidiaries. Chris retired from IBC in July 2010 after a 35-year career with three different Blue Cross and Blue Shield Plans.

Biography

Brad is the CEO of Modular Thermal Technologies (MTT), the producer of the CryoMAX product. He has over 30 years of experience in building and leading entrepreneurial ventures like Tunstall Inc., where he was president and CEO prior to joining MTT. Brad was also the president and CEO of NaviNet, a leader in unified patient information management (UPIM). He successfully sold this organization in 2011.

Prior to NaviNet, Brad was the U.S. president and CEO of Wincor-Nixdorf, a $2.6 billion firm that is focused on the ATM and point of sale marketplace. Prior to Wincor-Nixdorf, Brad successfully sold his first company, c.w. Costello & Associates, Inc. to Covansys (now CSC). In 2000, Waugh founded Watch Hill Partners, Inc., a company focused on customer relationship management optimization and mobility for Fortune 1000 companies. Watch Hill Partners was sold to MasterCard International in May 2004.

Brad was awarded the 2004 Technology Award for Entrepreneurship from the Entrepreneurship Forum of New England. He has also served on the boards of the Rhode Island Convention Center Authority, the Narragansett Bay Commission, ArcStream Solutions (sold to Keane), Antenna Software (sold to PEGA Systems), and Blue Cross & Blue Shield of Rhode Island. At Blue Cross & Blue Shield, Waugh served a short time as the acting CIO.

He is the founder and past president of the RI Technology Council and a past board member of Boston University, where he earned his Bachelor of Science/Bachelor of Arts degree from the School of Management.

Biography

John has lead and contributed to executive teams for over three decades. He has a passion for seeking new opportunities and growth. In addition to his work with Clarity, John does this in his role as a board member for eMindful, Chalkzen and Meals on Wheels of America. Previously, John served as the CEO and president of AARP Services Inc. (ASI), a for profit subsidiary of AARP. In this role he has led the significant expansion of new brand licensing relationships targeted for the younger of the 50+ segment and multi-cultural segments as well. John has also generated growth by expanding and leveraging distribution channels.

Prior to joining ASI in 2006, John has had an extensive career in the health insurance and health solutions industries. John was the president of Magellan Behavioral Health which provided specialty care services to over 70 million individuals, through insurers, employers and government programs.

John has had progressively challenging roles with Blue Cross Blue Shield of NJ (Horizon), where he moved up the management ranks to head of the largest division and became the youngest chief marketing officer in the company's history. At CIGNA Healthcare, where he demonstrated his skills for growing the business, as well as his communication and leadership skills, he moved from a corporate officer leading sales to becoming the president and general manager for CIGNA Mid-Atlantic, which encompassed care delivery, as well as sales.

John is a graduate of Fairleigh Dickinson University and has completed executive marketing programs through Darden and Kellogg.