• Sean Rotermund
    Founder, President & CEO
  • Stephen Mongelli
    Chief Revenue Officer
  • Brian Higgins
    Chief Architect
  • Dan Schlaff
    Chief Operating Officer
  • Glenn Morin
    Chief Product Officer
  • Loretta Keane
    Chief Financial Officer
  • Kathy Dolan
    Director, Project
    Management Office
  • Rose Levy
    Director, Client Service
  • Patricia Pensa
    Director, Finance
  • Denise Duchesney
    Director, Quality Assurance
  • Amy Dickman
    Director, Human Resources
  • Art Highbridge
    Director, Infrastructure and Security

Sean Rotermund
Founder, President & CEO

Sean is the founder of Clarity, and has overseen the company's emergence from a start-up to a market leader in the healthcare communications space within five years, earning the rank of No. 107 in Inc. Magazine's annual Inc. 500|5000 list of fastest-growing private companies in the country. Sean relies on his 17 years of healthcare experience to drive Clarity's rapid growth while maintaining the core values upon which the company was founded. Those core values, centered on a passion to exceed customer expectations all the time, have resulted in tremendous loyalty and referral growth.

On a day-to-day basis, Sean is responsible for directing business development efforts through management of the executive team including sales, marketing, operations, client management and information technology. His success in new business generation is grounded in his past experiences in marketing and in strategic, new product and technology applications development. Sean's passion and expertise will continue to power Clarity's growth.

Sean's talents include the ability to identify the unique needs of organizations and his recognition of the differences between small and large clients allows the company to serve both groups equally well. Clarity's ability to create client response-based applications is a result of Sean's dedication to providing the best possible client experience. He has helped build Clarity's outstanding reputation by managing those relationships with care and professionalism, streamlining new client implementations and launching technology initiatives to support the dynamic needs of clients.

Sean holds a Bachelor of Sciences from Bentley University.

Stephen Mongelli
Chief Revenue Officer

Steve joined Clarity in January of 2008 after a decade inside the national healthcare and insurance business marketplace. His success with new product development and marketing strategies for membership enrollment and retention have been instrumental in bringing Clarity to the industry-leading role it plays today. His impact on the company is best measured by sales growth and our positive retention rates.

Steve spearheads numerous initiatives: developing successful print-on-demand programs, streamlining marketing communications, developing modern, cost-effective solutions to replace inefficient legacy documentation methods and ultimately, creating an enhanced member experience. He skillfully manages the teams responsible for sales, marketing, and relationship management by applying his extensive Marketing and Operations background.

Steve holds a Bachelor of Arts from the University of Richmond.

Brian Higgins
Chief Architect

Brian joined Clarity in November of 2007. Under Brian's direction, the Clarity application platform was designed from the bottom up to be easily maintainable, configurable and scalable. For two decades, Brian has demonstrated success in assembling and motivating talented technical teams, employing advanced technologies, and creating extremely successful application platforms.

At Clarity, Brian manages a team responsible for design, development and maintenance of information systems including system architecture, client facing applications, web development and database management. Prior to Clarity, Brian held high-level positions in the print-on-demand solution and insurance marketplaces. Brian has also worked as a Systems Architect and provided technical direction to large teams on the appropriate use of advanced technologies such as object-oriented programming, web development, artificial intelligence and machine learning.

While employed by Aetna, Brian designed, coded and led the team that created MedQuery™. MedQuery™ was Aetna's flagship application that used expert systems technology to optimize medical utilization. MedQuery™ was awarded a patent (5,517,405) in 1996 and Brian was listed as an inventor.

Brian holds a Bachelor of Sciences from Southern Connecticut State University.

Dan Schlaff
Chief Operating Officer

Dan joined the Clarity team in November 2011 with over two decades of proven leadership experience and his strengths and experience are instrumental in keeping Clarity relevant and a leader in the marketplace.

As Chief Operating Officer, Dan provides direction and guidance on strategy, decision-making and goal attainment for Finance, Project Management, Client Service and Human Resources. His collaborative approach, one of the tenants of Clarity's culture, consistently optimizes business objectives and refines goals to promote client-centric efficiencies. Dan's core strength in team building and designing scalable
long term business strategies are proven to heighten client care during periods of consistent growth.

Dan previously served as COO at Ventus Networks, a technology company providing intelligent infrastructure and secure financial frameworks to the telecommunications and financial sectors. Dan also served in the US Navy, retiring as Assistant Chief of Staff, Submarine Logistics, Northeast.

Dan is a graduate of the New School University, with a BS in Human Resource Management. He is also trained in Lean Six Sigma and holds an executive certification in Project Management.

Glenn Morin
Chief Product Officer

Glenn Morin joins us as the Chief Product Officer. He is an experienced business professional with success in designing, deploying and managing customer facing, secure, high speed transaction processing systems in the financial services, government gaming and health care sectors.

He joins Clarity from Tunstall Americas where he was the CIO with responsibilities for S/W development, infrastructure/network engineering and product management providing Health Care Solutions to promote independent living technologies and 24/7 health care communication services to connect individuals with family and their care teams to promote better health.

Prior to Tunstall Glenn was the Managing Director of Retail Management for Blue Cross Blue Shield RI where he was responsible for transforming the organization's sales and servicing processes in the Retail Delivery Space for Consumer Segments in preparation of the Affordable Care Act.

He also was the Vice President of Systems Integration at GTECH, S.p.A responsible for systems engineering and PMO oversight of a worldwide implementation team of Engineers and Project Managers designing and installing Lottery and Gaming systems around the world.

Glenn spent a large portion of his career in executive leadership in the retail banking industry designing, building and managing ATM, Debit and Online Banking/Bill Payment solutions. He earned his MBA from the University of Rhode Island where he also earned his BS in Management Information Systems.

Loretta Keane
Chief Financial Officer

Loretta joined Clarity in 2014 with more than two decades of senior financial leadership and strategic growth experience at web and mobile technology enabled companies. She has led several high performing finance teams in private equity and venture capital environments and has co-led numerous M&A transactions and several successful shareholder liquidity events.

Most recently, Keane was CFO of Myelin Health. Prior to that she was CFO of Healthrageous, a VC backed, SaaS based, entrepreneurial digital health and wellness company. Previously, she was CFO of private equity backed, Decision Resources Group, a leading provider of data driven, hosted subscription information services with offices on three continents and an international client base which includes bio-pharma, managed care and med tech companies.

Loretta earned her CPA at PriceWaterhouse Coopers in the firm's Boston office, and enjoyed a two-year tour of duty as a senior manager in PwC's London office. She earned her Masters from Bentley University and her BSBA with a concentration in accounting, from Suffolk University.

Kathy Dolan
Director, Project Management Office

Kathy joined the Clarity team in July, 2011, bringing her experience in digital publishing and enterprise content management from The McGraw-Hill Companies. Her results for those companies allowed more efficient content creation methods, work-flow processes and product development & delivery opportunities.

As Director of our Project Management Office, Kathy leads a team of business analysts, quality assurance specialists and the implementation efforts surrounding those roles. Additionally, she is responsible for governance, performance and schedule management and the intracommunications
of the business unit initiatives.

Kathy is a graduate of Columbia University - School of Engineering and Applied Science where she earned a BS in Engineering and Management Systems. She is also a graduate of Providence College and holds a BS in Engineering and Physics Systems.

Rose Levy
Director, Client Service

Rose has been a valued member of the Clarity team since 2009. Her excellence in client service and implementation earned her promotion to Director, Client Service in March 2011. Rose's organizational and communication methods, product knowledge and ability to cross-manage enables her to be the liaison between the business analysts, implementation activities and the CRS team.

In her capacity as Director, Rose leads a team of highly committed client relationship specialists (CRS team) who strategically manage all client accounts. In this role, she strives to build trust and successful long term partnerships with our clients.

Patricia Pensa
Director, Finance

Patricia joined the Clarity team in January 2012. The diversification of her previous roles in both public and private accounting gives her a leading edge in her field and serves as an asset to Clarity. Patricia's prior experience includes the position of Assistant Controller with a real estate investment firm managing the accounting and auditing for a portfolio of assets, and as Assistant Controller to a retail gasoline and distribution company.

As the Director of Finance, Patricia provides financial leadership to Clarity and is responsible for the financial reporting and analysis, internal controls, budgeting, forecasting and auditing requirements.

Patricia has a Bachelor of Science Degree in Accounting from Central Connecticut State University

Denise Duchesney
Director, Quality Assurance

Denise joined the Clarity team in 2013, with a wide array of experience in Quality Assurance and testing for both technological and industrial applications. Her past work in aerospace, pharmaceuticals, pulp and paper, entertainment, and fiber optics has included over a half dozen full implementations of quality programs from ISO to ITIL.

As Director of Quality Assurance, Denise leads Quality Assurance, Process Improvement, and Testing Department. Additionally she is responsible for overseeing test systems, test automation, and transition management.

Denise attended Quinabaug Valley Community College, New England Technical Institute, and Clemson University and hold certifications and degrees in Electronic Engineering, Physics, Vibration Analysis, Lead Assessor I.S.O. 9000, Training and SOP Development, and ITIL Foundations.

Amy Dickman
Director, Human Resources

Amy joined the Clarity team in January, 2014 with a focus on enhancing the human resources foundation within the company. Prior to her arrival, she was the Director of Human Resources for the Town of Madison where she spent three years responsible for recruitment, on-boarding, benefits, employee relations, compensation, classifications, and negotiating five union contracts.

As Director of Human Resources, Amy leads a team supporting the Clarity employees with payroll, benefits, technical writing, training, and administrative support. Additionally, she is responsible for Clarity's community outreach division, Clarity for Charity.

Amy is a graduate of Western Michigan University and holds a BS in Social Psychology. She has spent over 20 years in Human Resources; the majority of her career has been in the healthcare field.

Art Highbridge
Director, Infrastructure and Security

Art joined Clarity in July of 2013. Under Art's direction, the Clarity network and infrastructure was designed from the bottom up to be easily maintainable, redundant and scalable.

At Clarity, Art manages a team responsible for performance, security, and maintenance for our infrastructure. He also maintains the architecture roadmap and works closely with various parts of the organization to improve software releases and new product introductions. Prior to Clarity, Art was the Hosting Solutions Architect for Pitney Bowes responsible for all hosted solutions for new software development projects as well as recommending strategies for newer technologies centered on OS and software deployment.

Art holds a Bachelor of Sciences from Charter Oak College and hold the following certifications:
F5 BigIP, VMware VCP 3 and VCP 4, MCSE, MCSA, MCP, Citrix CCSP, Cisco CSE, Microsoft MSS